Cloud telephony is the technology that moves your company phone system to the cloud. It is the most efficient approach to managing business calls without sacrificing quality or expense. Cloud telephony services provide enterprises with scalable and dependable access to unified business communication without the hassle of infrastructure setup.
Cloud telephony, also known as cloud Voice Solution, is a type of unified communications as a service that offers voice communication services through a third-party host.
UCaaS replaces the need for traditional enterprise telephone systems, such as private branch exchange. Cloud telephony services can be web- or applications-based and can be accessed from anywhere over the internet.